Shipping Information

Word Srl ships worldwide via DHL/UPS.
Orders are processed within 4-5 days and shipped from Monday to Friday.
Orders placed over the weekend will be processed the following Monday.

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Delivery Times

Below are the estimated delivery times once the package has been handed over to the courier:

• Italy: 24-48 hours
• Europe and European Union: 48-72 hours
• United Kingdom: 48-72 hours
• Rest of the world: 48-72 hours

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Shipping Costs

The following are the shipping fees based on geographical areas:

Country	Shipping Costs
Italy	€10
European Union	€25
Rest of the World	€52

Prices displayed on Black Sand do not include taxes and duties.

Please note that customers are responsible for any customs duties and taxes. These amounts must be paid directly to the courier, following the courier's instructions.

Additionally, if a customer refuses to accept the delivery for any reason, the shipping costs and import duties associated with the automatic return of the package to the sender will be borne by the customer.
These amounts will be deducted from the total refund due.